QUALITY

CMC Marine in engaged in the shipbuilding industry, designing and producing stabilization systems, bow and stern thrusters, and steer and control systems aimed at the shipyards for the construction of motor yachts, and also at boat owners as final users.

The facilities object of the ISO 9001:2015 certificate are:
– The main headquarters in Via Francia 16, Cascina (Pisa);
– The operations headquarters in Via Giacomo Matteotti 17, Vicopisano (Pisa);
– The operations headquarters in Via San Vittore 40, Milan.

CMC Marine undertakes to determine, understand and satisfy both the customers’ requirements (implicit and explicit), and the mandatory requirements, by promoting:

 The Company know-how development through training courses, in order to improve the level of organizational knowledge and of personal expertise of the involved resources;
 A “customer-oriented” approach, ensuring the assistance during the commissioning of the products, the reliability of the products and promoting a continuous technological development, core-business of the Company;
 The procedures approach, in order to maintain and improve a Quality Management System in accordance with the ISO 9001:2015 provisions;
 The risk-based thinking approach, in order to schedule and implement actions aimed at dealing with risks and opportunities;
 The continuous improvement of products, services, performances and effectiveness of the Quality Management System, to increase the satisfaction of the other involved parties.

CMC Marine undertakes to reach also the following business targets:

 Maintenance of the Quality Management System;
 Identification and on-time fulfilment of customers’ needs and expectations;
 Involvement and increase of the resources’ skills at all levels, assigning due roles and responsibilities.

These targets, during every Quality Management System Review by the Company Management, will be made measurable, will be communicated to the Managers of the operating units and monitored.

The present document is public and made available to the involved parties, as appropriate.

The Company Top Management requests and considers essential the active collaboration of all the staff in order to achieve the targets indicated in this document and in the Annual Management Review.

(Rev. 30/01/2023)